Bolaking — Privacy Policy & User Data Protection

Your privacy is our priority. This document clearly explains how bolaking collects, uses, stores, and protects your personal information as a user of our platform in Malaysia.

Updated: 2026 Data Protected Malaysia

Personal Data Encryption • No Sale of User Information • Cookie Controls Available • Access & Deletion Rights • Malaysian Legal Compliance • 24/7 Privacy Support • Personal Data Encryption • No Sale of User Information • Cookie Controls Available • Access & Deletion Rights • Malaysian Legal Compliance • 24/7 Privacy Support

Information We Collect

When you use the bolaking platform, we may collect various types of information to ensure a better, safer, and more personalised experience for you. The types of information collected include:

Account information: Full name, email address, phone number, date of birth, and encrypted password provided during registration.
Device and browser information: IP address, device type, operating system, browser type, and screen resolution for display optimisation purposes.
Payment information: Transaction details in MYR (RM), including payment methods, deposit and withdrawal amounts. Full card numbers are not stored by us.
Usage data: Pages visited, session duration, features used, and your game or betting preferences on the platform.
Cookies and tracking data: Information collected through cookies, pixels, and similar technologies to improve user experience and for internal analytics purposes.

We only collect information necessary for the stated purposes and do not collect sensitive data such as health information or religious beliefs.

How Your Information Is Used

Bolaking uses the information collected solely for the following purposes:

Verifying user identity and managing accounts securely.
Processing deposits, withdrawals, and financial transactions in MYR.
Providing responsive and relevant customer support.
Sending important notices related to your account, security, or policy changes.
Analysing usage patterns to improve platform design and user experience.
Detecting and preventing fraudulent activity, misuse, or unauthorised access.
To comply with legal obligations and requirements from relevant authorities in Malaysia.

We will not use your information for third-party marketing purposes without your explicit consent.

Cookies & Tracking Technologies

The bolaking platform uses cookies to enhance functionality and your browsing experience. Cookies are small text files stored on your device when you visit our website. We use several types of cookies:

Essential cookies: Required for core platform operations such as login and session security.
Performance cookies: Helping us understand how users interact with the platform for continuous improvement.
Optional cookies: Saving personal preferences such as language and display settings.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the platform. By continuing to use bolaking, you agree to our use of cookies in accordance with this policy.

Data Storage, Security & Sharing

Storage & Security

All personal information collected by bolaking is stored on servers protected with modern encryption, including SSL/TLS. We apply appropriate technical and organisational security measures to protect your data from unauthorised access, disclosure, alteration, or destruction.

User data is retained for as long as the account is active or as required for legal purposes. Once data is no longer needed, it will be securely deleted or anonymised.

Third-Party Sharing

Bolaking does not sell, rent, or disclose your personal information to third parties for marketing purposes. However, we may share data in the following limited circumstances:

With trusted payment service providers to process your RM transactions.
With regulatory authorities or law enforcement agencies when required under Malaysian law.
With selected technical partners who support platform operations, subject to strict confidentiality agreements.

Your Rights as a User

As a bolaking user, you have the following rights regarding your personal information:

Right of access: You have the right to request a copy of the personal information we hold about you.
Right of rectification: You may request corrections to any inaccurate or incomplete information at any time through your account settings or by contacting our support team.
Right to erasure: You may request the deletion of your personal information, subject to legal obligations that require us to retain certain records.
Right to object: You have the right to object to the processing of your data for specific purposes, including direct marketing.
Right to withdraw consent: Where data processing is based on your consent, you may withdraw that consent at any time.

To exercise any of the above rights, please contact our support team. We will respond within a reasonable timeframe in accordance with applicable laws. More information is also available on the FAQ us.

Policy Changes and How to Contact Us

Changes to This Privacy Policy

Bolaking reserves the right to update or modify this Privacy Policy at any time. Users will be notified of any significant changes via a notice on the platform or through their registered email. The effective date of the latest version will be stated at the top of this page. Continued use of the platform after changes are published constitutes acceptance of the updated terms.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by bolaking, please contact us via:

Email: [email protected]
Page FAQ for instant answers

Our support team is available to assist you 24 hours a day, 7 days a week.

Your Privacy Protected, Your Experience Stress-Free

Register your bolaking account with confidence — we take your data seriously so you can focus on entertainment and gaming.